Shipping policy
Shipping Policy
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Shipping Areas and Costs
- Within Austria: We offer free shipping for all orders within Austria.
- Within Europe: For orders within Europe, we charge a flat shipping fee of €4.90. Shipping is free within Europe for orders over €100.
- Outside Europe: Currently, we only ship within Europe.
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Shipping Time
We typically dispatch your order within 3 business days after receiving payment. Delivery within Austria usually takes 2-5 business days, while deliveries within Europe may take 5-10 business days, depending on the destination country.
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Shipping Providers and Tracking
Our orders are shipped with reliable shipping providers. You will receive a tracking number as soon as your order is dispatched, allowing you to track the status of your delivery online at any time.
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Customs Fees and Taxes
For deliveries outside the European Union, additional customs fees and taxes may apply, which are the responsibility of the buyer.
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Availability and Delivery Times
If an item is temporarily unavailable, we will inform you promptly and provide you with an estimated delivery time.
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Damages During Transport
Please inspect the items upon receipt for any transport damage and inform us immediately if any such damage is present.